Before making an application to join the network you’ll need to understand our eligibility criteria and minimum requirements. You’ll also need to complete an eligibility questionnaire.
We need to inspect your business premises before your application can be completed. The key areas that we assessed are:
We may contact you to arrange an inspection after your application and probity checks have been approved. Following the premises inspection, we’ll give you a report that will indicate any areas that need to be addressed to meet the minimum requirements.
You may wish to conduct a self audit of our minimum requirements to assess your suitability.
To assess how well your business is performing, we look at whether you meet the requirements in three key areas:
an assessor will carry out a number of inspections of repairs you have completed to see whether your work meets our required standards.
we assess the level of customer satisfaction with your repair work and the service you have provided.
We look at cost trends to see how your prices have changed over time, and review your quoting practices.
We promote your business to our customers based on the high quality repairs and great service you are able to provide
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